Built to Last

When designers and architects approach a new environment to design, they think long-term.  Buildings are expected to stand the test of time, and interiors are expected to last for decades.  Iconic properties, like public and institutional buildings, do not change frequently so they must be designed for the long-term and built to last. This is […]

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Meeting the Client for the First Time

In my previous post I talked about how you handle the first call with the customer. In this post, I’ll focus on the your first face-to-face meeting. I’m writing this blog from an AV support design engineer’s point of view — you may know them as sales engineers. In some cases, this support engineer will accompany the sales […]

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Bozzword: FLMSTRPPROJ

bṓzz•word: (n.) an industry buzzword that inspires Joe Bocchiaro to wax poetic. Or if not a buzzword, some other notion that moves Joe to prose — or verse. After 75 years in the making, and with over four generations of audiovisual professionals contributing, the InfoComm International Standards Department has finally completed the Committee Draft of […]

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Before You Meet the Client for the First Time — Think

This is the first in a series of my posts on the sale-to-design-to-install-to-commission process in our industry. I plan to share my 20-plus years of learning with you. I love to learn and I live to pass my learning on to people who want to listen. I hope you find my writings useful. I work in a fairly […]

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Audiovisual Education and Training: One Size Does Not Fit All

So much is being written about how people learn combined with the overwhelming pace of new content. We hear endlessly about the poor, poor, millennials who are apparently the most difficult people on the planet to work with and can only learn via YouTube. Articles stating that Massive Open Online Courses (MOOCs) will ring the […]

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