Meeting 2012 ADA Compliance Requirements for Assistive Listening

It can be difficult to accept from today’s perspective, but not very many years ago it was legally permissible for a person to be denied service because of a disability. It may not have been out of intentional discrimination, the building the company was housed in simply may not have been able to accommodate the […]

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Hard to Be a Manager, Easier to Be a Friend, However…

I’ve been in many conversations recently with owners, directors and managers at several AV integration companies about the topic of discipline — or the lack thereof. When I ask them about their frustrations, invariably the answers sound like, “I don’t like to be mean” or “They just don’t do what they’re supposed to do” or “Nobody holds […]

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Santa’s Other Elves…On Campus

It’s a staple story of the evening news or NPR at Christmas time: people who have to work during the holidays. Usually it will highlight public safety personnel — police and fire, maybe hospital workers. Often it will include retail workers in gas stations and convenience stores, helping to make sure the throngs of holiday […]

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Weekly Reading: Cherry-Picking CES News

I am a trained journalist. I spent most of my career at magazines. I am fortunate to live in a country where I’m free to express myself. I guess I’m fortunate to write about technology, because as controversial as tech opinions can be, they don’t get me shot at. The Consumer Electronics Show happened in Las […]

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In 2015, Make Decisions and Accept Consequences

I talked with my 21-year old son yesterday while I was on the way home from the airport. We got to talking about making decisions — the costs and the benefits. Of course, that’s my perspective of the conversation, as a “wise and all-knowing” Baby Boomer father. I’m sure his perspective, as a brilliant and […]

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